Frequently Asked Questions

Have Questions About RCFE Admin Software?

We’ve compiled answers to the most frequently asked questions about RCFE Admin—California’s trusted software platform for Residential Care Facilities for the Elderly (RCFEs). Whether you’re running a single 6-bed home or multiple sites, our platform simplifies compliance, documentation, and daily operations.

Plans & Billing for RCFE Admin Software

What happens after the 6-month subscription?

After your initial 6-month commitment, your RCFE Admin plan automatically continues month-to-month. There’s no 30-day cancellation notice required—you can cancel anytime.

Is a long-term contract required for RCFE Admin?

No long-term contracts. We only ask for a 6-month minimum to ensure a smooth onboarding and support experience. After that, you’re on a flexible month-to-month plan with no hidden fees.

Can I switch my RCFE Admin plan later?

Yes. You can upgrade or switch plans anytime through your customer dashboard.

Can one RCFE Admin license be used across multiple care homes?

Each license is assigned to one physical RCFE location. If you operate multiple facilities, contact us for multi-site discounts and centralized support options.

Getting Started with RCFE Admin

How do I get started with RCFE Admin software?

Choose a plan, complete a quick signup form, and get instant access. We’ll guide you through onboarding and setup. Most care homes are live within 1–2 business days.

Do I need to install anything?

No installation required. RCFE Admin is a cloud-based platform, just log in from any device with internet access.

Training & Customer Support

Is training included in the RCFE Admin subscription?

Yes! Every plan includes onboarding and training resources. Upgrade to our Premium Support package for live help via phone and Zoom.

What is the RCFE Admin Support Package, and do I need it?

Our Premium Support ($15/month per facility) is perfect for homes with staff turnover, new administrators, or upcoming inspections. It includes ongoing help for both admin and care teams.

Features, Customization & Add-ons

What features are included with RCFE Admin?

All plans provide access to our full suite of RCFE compliance and operations tools, plus 24/7 email support. Premium Support plans include live phone and Zoom assistance.

Can RCFE Admin software be customized for my facility?

Yes! We offer workflow customization, multi-site coordination, and support for your specific operational needs. Reach out to our team—we’re happy to tailor your experience.

Designed for California’s 6-Bed RCFE Operators

RCFE Admin is built by people who understand the challenges of running residential care homes. Whether you’re new to operating an RCFE or managing multiple facilities, our platform is here to support your success. Connect with us for more information.