Resources

by Paul Krause, Founder & CEO, Senior Wellness Solutions

It always happens fast.

A resident falls.
Staff calls 911.
And suddenly, you’re scrambling — running to the office, flipping through binders, trying to find the med list or emergency contact form.

Meanwhile, first responders are asking:

• What meds did they take today?
• Any allergies?
• Do they have any medical directives on file?

You know you have it all, but you can’t find it fast enough.

That’s the reality for small care homes.

You don’t have an admin team to pull records, update charts, or prepare paperwork. You often do it all: managing care, answering phones, calming families, and responding when something goes wrong.

You don’t have time to build elaborate systems or triple-check forms at the end of every shift. Emergencies don’t wait for you to catch up.

However, when those emergencies happen, you need a faster, more reliable way to hand off the information that matters most, because every second counts in those critical moments.

What EMS Needs — Instantly

☐ Resident name + DOB
☐ Emergency contact (name + phone)
☐ Medication list (including last dose given)
☐ Allergies + DNR status
☐ Primary diagnosis or concern
☐ Physician name + number
☐ Notes from last 24 hours (falls, vitals, behavior)

What You Can Do Now

• Post a short checklist by your front door or med cart:
  “What to send with EMS”
• Create a 1-page summary for each resident
  (Name, meds, doctor, contact, basic health info)
• Keep copies near the entrance or with the caregiver on duty
• Walk your team through where to find it, before they need it

Yes, this can be done manually. You can scramble for forms, flip through binders, and hope the caregiver on duty knows where everything is. When 911 arrives, it becomes a fire drill. It’s stressful, chaotic, and risky.

What you need is a reliable structure;  something that works when it matters most.

Where Senior Wellness Solutions Comes In

We’ve lived this. That’s why we built RCFE Admin to make moments like this less chaotic and safer for everyone involved.

Not more paperwork. Just the correct information, ready when you need it.

If you’ve been in this situation or know it’s only a matter of time, we’d love to help you feel more prepared.

Contact us at  (888) 555-1234 or email info@seniorwellnesssolutions.com